Return Policy

We want you to love your Impalas purchase! If you’re not satisfied, here’s how we can help:

1. **Eligibility**: Items must be returned in their original condition, unworn, and with tags attached within 14 days of delivery.

2. **How to Return**: Contact us at [Insert Contact Email] to initiate a return. Include your order number and reason for return.

3. **Refunds**: Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.

4. **Exchanges**: We currently do not offer exchanges. Please place a new order for the desired item.

5. **Damaged or Defective Items**: If your item arrives damaged or defective, contact us immediately. We will provide a replacement or refund at no additional cost.

6. **Shipping Costs**: Return shipping costs are the responsibility of the customer, unless the item is damaged or defective.

For any questions about our refund policy, contact us at support@impalas.store